Wondering why it’s so difficult getting prospects to move in? Here’s my advice: Watch “Cool Hand Luke.”
Do you know what your enemies are up to?
By
John O'Connor
Apr 21, 2016
You may or may not want to change the way you do business. That’s your choice. But two undeniable realities are playing out.
Pretending to revamp Medicaid
By
John O'Connor
Feb 02, 2017
It appears some significant changes may be coming Medicaid’s way. And the early betting is that these adjustments are not going to be of the payment-enhancement variety.
Court’s labor ruling averts possible catastrophe
By
John O'Connor
Jul 07, 2016
A recent labor law ruling by Virginia’s highest court should have most senior living operators breathing a bit easier. That’s because an alternate decision could have launched a mountain of...
New overtime rules not much to cheer about
By
John O'Connor
May 19, 2016
The new overtime mandates are going to be a bad deal, for everyone.
Getting the pink slip from Miss Daisy
By
John O'Connor
Mar 24, 2016
One emerging technology could affect admissions and force your community to rethink how it handles one amenity.
Many senior living organizations are paying a high price for cutting corners
By
John O'Connor
May 10, 2018
Does a senior living community’s reputation rest with its worst aide? Judging by the way many aides are trained and treated, not everyone thinks so.
Attention senior living operators: Analytics will not solve all your problems
By
John O'Connor
Feb 01, 2018
When it comes to senior living, technology arguably is the most disruptive force in play. And within the technology sphere, no tool is making a bigger impact than analytics.
Sizing up the state of labor in senior living
By
John O'Connor
Aug 30, 2018
Monday will be Labor Day. This may be as good a time as any to size up the state of labor in senior living.
What are the scouts saying about your long-term care organization?
By
John O'Connor
Jul 25, 2014
There is no draft in senior living, nor really a need for one. But what if its three most dominant players were to be sized up? How might the scouts rate skilled care, assisted living and home care, respectively?...