Senior living operators should focus their efforts on two areas, says elder care policy expert Laura Katz Olson, Ph.D. And one is especially important.
Presidential election outcome ‘undecipherable’
By
Lois A. Bowers
May 16, 2016
A taxi driver I met during the recent Argentum meeting in Denver polled riders and is ready to make a prediction about the presidential election. Former ABC White House correspondent Ann Compton, speaking...
A Q&A with Argentum’s James Balda
By
Lois A. Bowers
May 08, 2016
James Balda has been on the job as president and CEO of Argentum since January 2015. He recently spoke with McKnight’s Senior Living about the experience so far and the road ahead.
Getting that elephant in the room to start dancing
By
John O'Connor
May 05, 2016
While some senior living operators are cursing the darkness, other innovative ones are trying to light a candle to address the biggest challenge facing the industry.
How to sleep on the road
By
Lois A. Bowers
May 02, 2016
I suspect I may be tossing and turning on my first night in Denver for the Argentum annual meeting. It turns out my experience is not unique.
Can worker retention really be this easy?
By
John O'Connor
Apr 28, 2016
There’s no getting around the fact that keeping your community fully staffed is a never-ending challenge, but there are some very simple and obvious things you can do.
‘What we’ve got here is failure to communicate’
By
John O'Connor
Apr 07, 2016
Wondering why it’s so difficult getting prospects to move in? Here’s my advice: Watch “Cool Hand Luke.”
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
An ally in the minimum wage battle
By
Lois A. Bowers
Mar 14, 2016
Senior living operators who oppose an increase in the national minimum wage to $15 have an ally in Richard Fisher, former president and CEO of the Federal Reserve Bank in Dallas.
Wage pressure continues
By
Lois A. Bowers
Mar 07, 2016
Two events that occurred in the past week are helping to ensure that staffing issues remain a top challenge for the senior living industry.