Why mystery shopping should be part of your marketing strategy
By
Lynne Moore
Sep 26, 2022
Mystery shopping the competition will provide the information and ammunition needed to develop your strategy and fine tune your sales and marketing program.
Senior living’s challenge of omission and commission
By
John O'Connor
Sep 22, 2022
Long-term care could be made better with funding from Congress. But for now, it appears we’ll have to settle for a congressional commission.
Getting real: How social media helped build trust, engagement at Arrow Senior Living
By
Amanda Tweten
Feb 08, 2021
It was Saturday morning, the day after we learned that senior living communities across the country were being asked to close their doors to nonessential visitors. Phones at the 26 communities we manage...
Social isolation: A serious but under-recognized health risk
By
Cathy Lipton, MD
Jul 28, 2022
How senior living communities can build on pandemic lessons to reduce loneliness.
It’ll be a shame if we don’t act soon to address caregiver issues
By
Lois A. Bowers
Sep 26, 2016
The United States probably won’t be implementing one country’s ideas to address challenges related to an aging population, but we need to do something, and quickly.
9 steps to strengthen age diversity and inclusion in the workplace
By
Lois A. Bowers
Aug 10, 2020
As senior living organizations work to become more diverse, a new survey shares encouraging news about multigenerational workforces and anti-ageism efforts among various types of employers around the world....
6 lessons from a senior living operator’s survey of 2,000 Americans
By
Lois A. Bowers
Dec 10, 2018
Provision Living’s peek into what Americans want from retirement can provide food for thought for other providers, too.
Efforts to end ageism grow
By
Lois A. Bowers
Aug 07, 2017
It wasn’t even a year ago that LeadingAge President and CEO Katie Smith Sloan announced that LeadingAge had a new mission: to “permanently change the image of aging in our society.” New...
Innovations in long-term care for the elderly begin at home
By
Josefina Carbonell
Mar 21, 2016
The U.S. healthcare system must continue to accelerate the rebalancing of long-term care services for the elderly, an approach that improves quality of life and saves money.
The gift of senior living
By
Shelley Esden
Dec 22, 2021
This holiday season, there are few gifts more loving than the safety and security afforded by senior living.