A proactive, always-evolving sales enablement process will go a long way in differentiating your community and services while helping you achieve your core business and care goals.
Taking aim at the CCRC model
By
Daniel Ruth
Nov 11, 2019
Continuing care retirement communities offer peace of mind that often comes with a six- to seven-figure entrance fee. Leadership at the San Francisco Campus for Jewish Living chose a different path.
‘The Golden Bachelor’ could be a golden opportunity
By
Lois A. Bowers
Oct 23, 2023
Is “The Golden Bachelor” another example of stereotyping and ageism? Or is the show’s outreach and focus on older adults a reason to cheer?
Thinking of growing or starting a home care business? Here are the tools
By
Mike Rozman
Apr 08, 2021
As 2021 and our post-vaccine economy ramps up, franchising offers a way for entrepreneurs to open their own business, build sustainable income, and follow a path to tried and true success.
A new top concern for assisted living operators?
By
Lois A. Bowers
Oct 23, 2017
New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health...
5 ways to attract and support leaders
By
Lois A. Bowers
Jun 06, 2022
Want to attract women to leadership positions in your organization? A “returnship” program is one of five ideas in a new report.
Caregiver pay in the balance as advocacy groups size up proposed spending requirements
By
Lois A. Bowers
Jul 17, 2023
As assisted living provider advocacy groups try to influence federal home- and community-based services-related policy, their comments are joined by thousands of others, some in agreement with industry...
Senior living can and must do better
By
John O'Connor
Sep 09, 2021
If senior living wants to avoid the poor reputation so prevalent across skilled care, it must get serious about keeping its house in order. The most obvious way to do this is a two-step approach.
CMS’ HCBS access rule adds burdens, industry says
By
Lois A. Bowers
Aug 09, 2023
Compensation spending requirement, quality measures are the focus of comments that groups submitted to the federal government.
3 things to ‘know’ to develop CEO skills for the future of aging services
By
Jacquelyn Kung, DrPH, MBA
Robert G. Kramer
Ed Frauenheim
Feb 28, 2022
What follows is a guide for the leadership development needed in our industry. Three things to know: thyself, others and thy world.