Getting real: How social media helped build trust, engagement at Arrow Senior Living
By
Amanda Tweten
Feb 08, 2021
It was Saturday morning, the day after we learned that senior living communities across the country were being asked to close their doors to nonessential visitors. Phones at the 26 communities we manage...
Innovations in long-term care for the elderly begin at home
By
Josefina Carbonell
Mar 21, 2016
The U.S. healthcare system must continue to accelerate the rebalancing of long-term care services for the elderly, an approach that improves quality of life and saves money.
Employee retention is this provider’s ‘secret sauce’ for success
By
Karen Krissinger
Apr 18, 2022
At this long-term care community, employee retention is high. What is the secret sauce to retaining staff?
Addressing the double pandemic of COVID-19 and loneliness
By
Avi Philipson
Jan 19, 2021
We’re starting a new year, and the pandemic still rages on. Its complete demise never was guaranteed, but there was a quieted optimism that the virus would be largely improved by now. On the contrary,...
COVID-19: Preparation, changing tactics … and gratitude
By
Kristy VanDerWiel
Aug 24, 2020
I put together a list of tactics I believe have worked for us in putting the logistical and emotional needs of our team members as a priority during the pandemic. We’ll leverage these and improve on...
Taking work seriously
By
Lois A. Bowers
Feb 01, 2016
Have you heard the one about the woman whose hair caught on fire as she was blow-drying it? Or the one about the person whose clothes — all of them — were stolen?
Staffing challenges are easy to see, hard to fix
By
John O'Connor
Aug 05, 2021
It’s not exactly a secret that the field could do a better job of luring good candidates and making sure they do their jobs well. So why isn’t that happening? In a word, economics.
Finding and keeping caregivers: A growing crisis
By
Stephen Campbell
Feb 06, 2017
A new campaign offers 60 new ideas to help address the caregiving crisis in senior living.
Long-haul impacts on senior living — what to expect in 2022
By
Dwayne Clark
Jan 10, 2022
Three areas are emerging as critical to consumer confidence in 2022.
How to reduce caregiver turnover rates during the pandemic and afterward
By
Desmond Lim
Apr 23, 2020
The COVID-19 outbreak is shining a bright light on the persistent shortage of healthcare workers in the United States.