Crisis communication plan key to preparing for the unpredictable
By
Kimberly Bonvissuto
Aug 04, 2023
Every scenario in senior living potentially could become a crisis situation. The key to surviving is a solid crisis communication plan, according to a communications expert.
Life Care Services wins Gold in Keep It Super Simple category for use of on-demand pay software
By
Foster Stubbs
Nov 30, 2023
Life Care Services, an LCS company, implemented DailyPay software so that its employees could access their earned pay on demand when they wanted it.
Long-term care system ‘collapsing’ due to staffing challenges, industry advocate testifies
By
Kimberly Bonvissuto
Nov 11, 2022
“Our long-term care system is collapsing under the weight of high costs and low staff,” an aging services advocate recently told lawmakers in Kansas.
Senior living providers need to recognize old age isn’t what it used to be to attract prospective residents
By
Kimberly Bonvissuto
Aug 18, 2023
Prospective senior living residents are redefining perceptions around aging — along with the vocabulary defining it — giving operators who respond to these trends a leg up on the competition.
Researchers implore policymakers to consider assisted living’s ‘unique’ structure before potentially...
By
Kimberly Bonvissuto
Jun 20, 2024
A team of researchers embarking on a four-year study into understanding the characteristics of assisted living communities that are targets for private equity investment — and how those acquisitions...
Your favorite columns of 2022
Dec 21, 2022
COVID-19 and its related challenges, as well as regulation and incontinence, drew reader attention in 2022, according to analytics related to website visitors, newsletter readers and social media followers...
Assisted living certifiers need more training on waiver rule changes, advocates say
By
Kimberly Bonvissuto
Apr 11, 2024
Individuals certifying Ohio assisted living communities should receive additional training to clarify confusion over “particularly challenging areas” of Ohio’s assisted living waiver for memory care...
Senior living needs units, investment — fast — but has ‘undeniable sense of optimism’
By
Kimberly Bonvissuto
Jan 08, 2024
With a projected need for 200,000 additional senior living units by next year, inventory and investment isn’t set to keep pace with the growing demand, Lisa McCracken, head of research and analytics...
ACHCA to revive assisted living credentialing program
By
Kimberly Bonvissuto
Jan 18, 2023
The American College of Health Care Administrators is reviving its Certified Assisted Living Administrator program in response to membership feedback, the organization announced Tuesday.
‘Achilles’ heel’ of senior living sales identified; expert urges more assertiveness in closings
By
Kimberly Bonvissuto
Oct 16, 2023
Senior living communities are showing move-in options “beautifully” during in-person tours, but their sales teams too often are weak at closing, extending the sales process longer than necessary, according...