Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
A sleeper issue that soon may affect more senior living organizations
By
John O'Connor
Nov 10, 2016
Much continues to be written and said about Donald Trump’s White House victory. And as so often happens at times like these, another notable development taking place at the same time largely is being...
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
Uncle Sam, protector of senior living?
By
John O'Connor
Oct 01, 2020
As bad as this year has been, observant operators have learned an important lesson: the government considers senior living too important to fail.
A likely union defeat that’s no longer likely
By
John O'Connor
Feb 18, 2016
Supreme Court Justice Anton Scalia’s recent death will certainly make things far less predictable when it comes to several major pending matters — including one that was all-but-certain to weaken...
A shift comes to senior living’s great divide
By
John O'Connor
Sep 28, 2017
Sooner or later, all discussions about the nature of senior living come down to this: Is this a real estate business with a healthcare component, or vice versa?
An answer to staffing woes?
By
Lois A. Bowers
Oct 13, 2015
As the race for the presidency continues, we’ve been hearing a lot about immigrants and immigration reform. Off the campaign trail, in senior living, the topic frequently comes up, too.
Dealing with senior living’s triple threat
By
John O'Connor
Oct 05, 2023
AHCA/NCAL President and CEO Mark Parkinson, addressing the opening session of the organizations’ 2023 convention, singled out three nightmares the long-term care sector finds itself dealing with.
Consumer education important
By
Lois A. Bowers
Mar 28, 2016
A conversation with a reader last week got me thinking some more about the importance of being accurate and precise in the language we use. In fact, the health of the senior living industry depends on...
An expensive way to offer career advice
By
John O'Connor
Nov 07, 2019
Having a terrible, horrible, no good, very bad day? John Saracino probably has you beat.