Progressive senior living communities and skilled nursing facilities are rethinking the mountain-of-paperwork approach to resident admissions.
How to improve employee recruitment and retention
By
Bill McPherson
Jan 19, 2017
Assisted living residents and others looking for nonmedical, in-home care often will seek organizations that have minimal staff turnover to maintain the highest level of care for themselves or their loved...
Our roles in helping older adults age in place
By
Steven Z. Zeldes
Dec 08, 2016
As older adults increasingly seek to age in place, those of us in the industry who are dedicated to their care have increased responsibility.
The importance of the life story in memory care
By
Beth Sanders
Dec 01, 2016
Knowing residents’ life stories is critical for staff members who care for those with Alzheimer’s disease or other memory or communication challenges.
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
Veterans A&A pension eligibility requirements expected to change
By
Kaylin Ray Gilkey
Nov 10, 2016
The Veterans Aid and Attendance Pension helps low-income veterans and their spouses with senior living and care expenses. Eligibility requirements are anticipated to change in the coming year, however.
Take your values off the wall
By
Gregg Lederman
Oct 20, 2016
One senior living organization changed its culture and has the return on investment to prove it.
Video monitoring in LTC facilities: How is assisted living affected?
By
Marty Butler
Oct 13, 2016
How do state laws regarding cameras in long-term care facilities affect senior living? Effects may vary by state, but one state’s experience can be instructive.
How technology is evolving in senior living communities
By
Evelyn Lee
Aug 04, 2016
State-of-the-art technology services are becoming a prerequisite for many older adults as they evaluate their housing options. Here’s the technology you should consider adding and how to go about...
Algorithms can help address a crucial senior living issue
By
Mike Rosenbaum
Jun 30, 2016
Modern data science can help providers find the right people for each role in each department at each location.