Every morning, team members at our corporate office, and at all of our communities across the nation, attend a stand-up meeting, recommitting themselves to embrace a culture of unparalleled service.
Innovative solutions could increase Medicare sustainability
By
Jay Baker
Sep 27, 2018
For Medicare Advantage plans and risk-bearing entities to remain sustainable, they must adopt innovative quality and risk programs to meet the growing demand for effective risk, quality and care strategies,...
How to draft an acceptable plan of correction
By
James Henry
Sep 12, 2016
Here are some tips on how to craft a plan of correction response, effectively manage your time in a deadline-filled process and ultimately demonstrate that your community has achieved full compliance with...
How future workers might find a gig in senior living
By
John O'Connor
May 02, 2019
Imagine a future where senior living organizations have only a few frontline employees, maybe none.
How to renovate and reposition your senior living community
By
B. Dean Maddalena
Nov 28, 2016
Despite the grumbling about certain senior living market centers across the country being overbuilt or saturated, I notice a discernible uptick in one specific market area: renovations and repositioning.
Want inspired, productive team members? Be a GREAT boss
By
S. Chris Edmonds
Apr 24, 2017
Successful leaders model five characteristics that can be described by the acronym GREAT.
The forgotten generation of workers?
By
Lois A. Bowers
Apr 01, 2019
Members of Generation X, now aged 38 to 53, account for one-third of the U.S. workforce yet often are overlooked, according to a new survey.
A cautionary tale about where the money goes?
By
John O'Connor
Feb 02, 2023
Proceed with caution as you consider what kind of entity you want your name affiliated with. Not just for the next year or two, but for the long run.
When it comes to recruitment and retention, these guys school the competition
By
John O'Connor
Aug 16, 2018
So what’s to be done when you need employees who are better trained and more loyal?
Don’t overlook this booming group of prospective employees
By
Lois A. Bowers
Mar 05, 2018
It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing...