Best way to honor caregivers? Address the workforce crisis
By
James Balda
Feb 22, 2023
In addition to remembering the caregivers our country has been blessed with, we should call on policymakers to do more to resolve our workforce crisis.
Beyond the ‘silver wave,’ another trend awaits senior living
By
Lois A. Bowers
Jan 16, 2024
The senior living field has been preparing for the “silver wave” to hit for many years. But newly released research shows another coming demographic trend that operators will want to get ready for.
These programs are the future of senior living
By
Lois A. Bowers
Jun 12, 2023
Just as important as selecting replacements for executives from existing pools of talent is building and expanding the pipeline of leadership candidates for the future — and not just at the very top....
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
When it comes to DEI, survey shows there’s a lot of work to do
By
Lois A. Bowers
Jun 05, 2023
A new survey by the Pew Research Center shows that for employers who value diversity, equity and inclusion efforts, much work remains to be done.
The No. 1 missed content marketing opportunity in senior living and care
By
Wendy O’Donovan Phillips
Jan 17, 2023
More than half of recent survey respondents said they get up to 25% of leads from content marketing. Here’s how this amount can be increased.
What could replace ‘quiet quitting’ in 2023
By
Lois A. Bowers
Jan 23, 2023
“Quiet quitting” is so last year. The top workplace phenomenon that employers will see in 2023 is “quiet hiring,” according to one expert. The good news for organizations is that, in contrast to...
How listening leads to senior living innovation
By
Jamie Merrill
Mar 06, 2023
Improving our listening is one critical way we can accelerate innovation and truly make a difference in the lives of our residents, families and employees
Are assisted living residents moving in too early or too late?
By
Lois A. Bowers
Nov 13, 2023
A new study published in JAMA Internal Medicine provides fresh insights into assisted living residents at move-in and a couple of years later and suggests questions to contemplate about the future of the...