For a variety of reasons, many senior living organizations are changing their names. A common idea underlies many of the moves, however.
Want a positive workplace? Be a positive leader
By
Lois A. Bowers
May 30, 2017
Managers in flourishing organizations share optimism, hope and inspiration with employees, especially when things don’t go as planned, according to one expert.
Seen the future of senior living? Actually, you probably haven’t
By
John O'Connor
May 18, 2017
If you are fairly certain about the road ahead for senior living, I have some troubling news to share. And it comes from just about the last place you’d expect.
4 lessons from 3 tech wake-up calls
By
Lois A. Bowers
May 15, 2017
Three tech-related stories that made the news Friday serve as wake-up calls for individuals and businesses.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
Regulatory update: ‘If it’s not one thing, it’s another’
By
John O'Connor
Mar 16, 2017
President Trump already has issued an executive order mandating that two regulations must be removed for every new one that is introduced. But just as one door may be closing, others are beginning to open.
Yes, thieves are coming for your data
By
John O'Connor
Feb 23, 2017
Think your senior living community is exempt from data theft? Think again.
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
Under questioning, an Obamacare critic suddenly doesn’t have much to say
By
John O'Connor
Jan 19, 2017
Being on the business end of a Senate confirmation hearing can be a grueling, uncomfortable experience. That certainly was the case yesterday for the president-elect’s choice to run the Department...