Resident engagement versus resident communication: What’s the difference?
By
Kyle Robinson
Sep 02, 2021
In senior living, our default mode when sharing information with residents is unidirectional communication. Sometimes, this approach makes sense. Frequently, though, this approach is suboptimal.
Make way for the Mindful Adult
By
Jeannette McClennan
Jun 13, 2019
What future residents will want is much different than what the Silent Generation has opted for. Is your senior living community prepared for the sea change?
5 keys to effectively pre-plan for emergencies
By
Stephen Nardi
Jan 28, 2016
To ensure that first responders are in the best position to save lives and property, the tools for success need to be in place well in advance.
Senior living’s biggest challenge officially has been revealed
By
John O'Connor
Apr 25, 2019
A landmark study released this week paints a sobering portrait of senior living affordability for many older Americans. It also should send this strong message to many operators: Change or else.
The secret to reaching potential residents
By
Lois A. Bowers
Oct 03, 2016
Ten thousand Americans turn 65 every day, and if the senior living industry wants to attract them sooner rather than later, communities need to start doing things differently, Cornerstone Affiliates President...
More than words, but also words
By
Lois A. Bowers
Oct 31, 2022
It seems to me that continually referring to 50-year-olds as older adults is one way to make them feel old and convince others that they are old.
How to reduce caregiver turnover rates during the pandemic and afterward
By
Desmond Lim
Apr 23, 2020
The COVID-19 outbreak is shining a bright light on the persistent shortage of healthcare workers in the United States.
Retention best practices for senior living communities
By
Manny Ocasio, MBA, JD
Sep 03, 2019
By focusing on two key areas, we are moving closer to our goal of becoming the employer of choice in our markets.
Rapid testing is the answer
By
Lynne Katzmann, Ph.D.
Jul 14, 2020
For those with limited time or patience, here is the punchline: Rapid, widespread testing is the only way to outrun COVID-19 short of an effective, widely distributed vaccine.