We are seeing some pandemic responses that are real jaw-droppers.
Too many senior living operators focused on the wrong benchmark
By
John O'Connor
Apr 06, 2017
Talk to any operator, and it won’t take long before you hear “quality” intoned in a highly reverential manner. Perhaps we should start using a different yardstick, however.
Senior living’s next opportunity might have a high price of admission
By
John O'Connor
Jun 24, 2021
Why focus on a relatively small cohort when the hoi polloi might fill many more fill units? I guess you could say there are millions of reasons.
How’d you find comfort during the pandemic year?
By
John O'Connor
May 06, 2021
My guess is that there is not a person reading this who has not dealt with a COVID-19-related caregiving, service or operational challenge. And it’s probably a safe bet that most of us have had to make...
A great way to make good help harder to find
By
John O'Connor
Aug 03, 2017
For a guy who claims to be a friend to business, President Trump sometimes expresses that affection in odd ways.
Medicaid and senior living: A troubled marriage
By
John O'Connor
Mar 03, 2016
The latest tectonic shift has three likely results for senior living operators.
Ready to take stock of senior living?
By
John O'Connor
May 07, 2020
The senior living sector might be a hidden bargain for investors.
2017 a notable year for Parkinson’s disease
By
Lois A. Bowers
Apr 10, 2017
This year’s observances of World Parkinson’s Day and Parkinson’s Awareness Month are especially notable because 2017 is the 200th anniversary of the essay in which James Parkinson defined...
When it comes to recruitment and retention, these guys school the competition
By
John O'Connor
Aug 16, 2018
So what’s to be done when you need employees who are better trained and more loyal?
Latest job perk: work a shift, get paid
By
John O'Connor
May 30, 2019
Think offering same-day or next-day paychecks would be impossible to execute? Some of the competition is about to start doing exactly that.