Managers in flourishing organizations share optimism, hope and inspiration with employees, especially when things don’t go as planned, according to one expert.
Innovation, customer experience and the ‘yuck factor’
By
Lois A. Bowers
May 08, 2017
Two general session speakers at Argentum’s Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.
A move toward a more inclusive society
By
Lois A. Bowers
Apr 03, 2017
What do dementia and Parkinson’s disease have to do with professional basketball? Read on.
Payers ‘can’t ignore assisted living,’ former senators say
By
Lois A. Bowers
Mar 27, 2017
Former Sens. Tom Daschle and Bill Frist showed prescience at the NIC Spring Investment Forum when they said that any reform to the Affordable Care Act would need bipartisan support to be successful. They...
A slam dunk to increase move-ins?
By
Lois A. Bowers
Mar 20, 2017
If basketball isn’t part of your present marketing efforts, it could be part of your future, according to new research.
Reduce burnout to reduce turnover
By
Lois A. Bowers
Mar 06, 2017
If you want to lessen employee turnover, then address employee burnout, according to a recent survey.
Workers want more than a paycheck
By
Lois A. Bowers
Feb 21, 2017
New research reveals a few changes that operators could make to appeal to potential employees.
Taking age discrimination off the menu
By
Lois A. Bowers
Feb 06, 2017
A court case in Boston ultimately may affect hiring practices at all types of employers across the country.
Alzheimer’s film: Not many surprises for you, but maybe some for general public
By
Lois A. Bowers
Jan 30, 2017
Those who care for residents with Alzheimer’s disease every day shouldn’t expect many surprises from a new PBS documentary, “Alzheimer’s: Every Minute Counts.” But you still...
An unsung benefit of CCRCs
By
Lois A. Bowers
Jan 23, 2017
Many continuing care retirement / life plan communities offer a benefit that is not mentioned explicitly on their websites but could be a source of comfort to prospective residents.