Post-COVID resilience and ‘returns on experiences’ for senior living community operators
By
David E. Frost
Jul 26, 2021
Senior living organizations must help workers find their unique sweet spots to optimize positive experiences amid change.
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
3 keys to selecting board members for nonprofits
By
Brandon Kastner
Apr 29, 2024
For nonprofit organizations, an effective board is one that helps the organization serve the mission in perpetuity. Here are three key factors that help the board successfully serve the mission of the...
Hospitality, once reserved for hotels and resorts, now a key component of senior living
By
David Miller
Mar 06, 2016
The difference between hotel management and senior living is that the guests don’t leave, making it even more critical to provide an exemplary level of service. You might say it’s hospitality...
Reframing the role of virtual care in senior living
By
Lisa McCracken
Aug 13, 2018
Virtual care technologies can help you address staffing shortages, pressures to enhance outcomes and a desire to reach older adults in their houses.
4 best practices to improve supervisor well-being
By
Michele Holleran, Ph.D., MBA
Dec 19, 2022
Focusing on supervisor well-being never has been more important. Here are some best practices for improving supervisor well-being.
How a ‘zoom-out’ strategy can help senior living operators thrive in the post-pandemic world
By
Patrick McCormick, CPA
Feb 22, 2021
As they juggle short-term challenges with adapting to the long-term implications of the pandemic, operators can benefit from the so-called “zoom-in, zoom-out approach” that has been used by many successful...
Crisis communication: Senior living sector’s challenges are in the early stage
By
Tim O'Brien
Sep 08, 2020
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Finding and keeping caregivers: A growing crisis
By
Stephen Campbell
Feb 06, 2017
A new campaign offers 60 new ideas to help address the caregiving crisis in senior living.
When it makes sense to phase a project
By
Kevin Madalinski
Jun 05, 2017
As you consider increasing the footprint (and impact) of your senior living community, consider phasing your project, and be mindful of the risks that are present.