Why temperature checks are just the first step in making senior living safer
By
Amy Jeffs
Mar 17, 2022
Beyond temperature checks, technology can help you identify people who potentially have COVID-19, to prevent disease spread.
The importance of falls prevention in senior living
By
Tom Katofiasc
May 23, 2024
It’s time to prioritize falls prevention for our most vulnerable population. Here are four strategies to reduce resident falls in assisted living.
3 ways voice-first technology can help older adults in the era of social distancing
By
Jason Gottschalk
Apr 09, 2020
Isolation can make communication, access to timely information and a sense of independence more difficult for many older adults, especially for those who aren’t used to turning to technology for...
8 things your assisted living residents don’t want to hear
By
Evan Thompson
Sep 07, 2017
Serving and caring for older adults can be incredibly difficult. Good communication, however, can keep person-centeredness at the forefront.
How to solve for loneliness, boredom and helplessness in senior living
By
Jeannette McClennan
May 02, 2019
For years, we have been hearing about the impact of purpose on people’s lives. Take your residents through this process to help them identify theirs.
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022
Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.
4 ways sales teams can foster community in senior housing
By
Lindsay Casillas
Aug 02, 2018
Fostering an authentic sense of community is the most important part of working in any aspect of the senior living industry, but it is especially true in sales.
3 steps to improve quality and safety in long-term care
By
Frank Mazza
Apr 07, 2016
Improving performance in long-term care means understanding where and why quality is less than ideal, or where safety risk is evident, and then acting. There are three key steps in the process.
The necessity of clean tech and indoor air quality in assisted living
By
Tony Abate
Jan 12, 2023
Owners and operators who take advantage of indoor air quality technology can support lower vacancy rates, improve health and safety for residents and drive public and stakeholder confidence.