Top 2021 senior living challenges: Clinical risk management upgrades, systemic understaffing issues
By
Peter Reilly
Gigi Acevedo-Parker
Jan 07, 2021
The COVID-19 vaccine started to roll out across the United States in mid-December with assisted living and nursing home staff members and residents, as well as other healthcare workers, first in line for...
Breakthrough care techniques from Europe can set a new standard in America
By
Benjamin Surmi
Nov 15, 2021
America’s senior living communities today face two enormous challenges. Desiring to see the situation improve, our team began searching globally for a solution. What we found has been both inspiring...
Our Great Place to Work journey — before and after COVID
By
Warren Spieker
Jan 11, 2021
When we created Continuing Life to support a growing group of continuing care retirement communities, we invested in being a great place to work. It took a few years of work, and we’re not perfect,...
5 items for senior living’s 2022 to-do list
By
Lois A. Bowers
Jan 10, 2022
The leaders of five organizations active in the senior living space recently shared with me their insights on the biggest challenges facing the industry. Culled from their comments is a list of action...
A likely union defeat that’s no longer likely
By
John O'Connor
Feb 18, 2016
Supreme Court Justice Anton Scalia’s recent death will certainly make things far less predictable when it comes to several major pending matters — including one that was all-but-certain to weaken...
How a customer service approach can reduce employee turnover
By
Marty Butler
Nov 17, 2016
A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to...
An answer to staffing woes?
By
Lois A. Bowers
Oct 13, 2015
As the race for the presidency continues, we’ve been hearing a lot about immigrants and immigration reform. Off the campaign trail, in senior living, the topic frequently comes up, too.
Baby boomers are becoming more like millennials: Insights on retaining older workers
By
Bruce Tulgan
Sep 04, 2018
In the workforce, everyone is becoming more like millennials, not the other way around.
An expensive way to offer career advice
By
John O'Connor
Nov 07, 2019
Having a terrible, horrible, no good, very bad day? John Saracino probably has you beat.
Labor movement
By
Lois A. Bowers
Sep 05, 2023
The current governmental environment tilts in favor of workers, not corporations. The results of a new survey suggest that a majority of Americans like it that way.