Provider stories are antidote to criticism of industry, AHCA/NCAL CEO Parkinson says
By
Lois A. Bowers
Oct 15, 2019
Positive provider stories are the antidote to the criticism that the long-term care industry continues to hear from lawmakers and others despite making great strides in measures of quality, American Health...
How to identify and retain engaged employees
By
Lois A. Bowers
Nov 01, 2016
Attracting and keeping employees who will be passionate about their work is crucial at a time when workforce challenges are a top issue facing senior living operators, speakers told those attending an...
Opportunities await beyond near-term challenges
By
Lois A. Bowers
Sep 11, 2019
Recent news is enough to cause any operator, developer or investor to reach for the aspirin. A look at data from the National Investment Center for Seniors Housing & Care, as well as discussions with experts...
Senior living groups oppose proposed overtime rule
By
Lois A. Bowers
Sep 08, 2015
Several organizations representing senior living providers have told the U.S. Department of Labor that they oppose a proposed rule that would extend Fair Labor Standards Act overtime protections to almost...
Uber pilot drives resident, staff satisfaction, senior living provider says
By
Lois A. Bowers
Aug 26, 2016
Could a ride-hailing program unlock resident and staff satisfaction by offering a solution to transportation challenges experienced by senior living communities? A senior living provider based in Canada...
Operator initiative drives turnover reduction
By
Lois A. Bowers
Feb 08, 2017
One senior living employee has the keys to a new car as the result of an incentive contest at his employer. The senior living organization, however, appears to have found a key to engaging employees to...
Newspaper series critical of assisted living ‘paints inaccurate picture,’ industry group says
By
Lois A. Bowers
Sep 26, 2019
Assisted living community and personal care home operators in Georgia are defending the industry as the Atlanta Journal-Constitution begins publishing a new investigative series that the newspaper’s...
California operator braces for planned $15 minimum wage
By
Lois A. Bowers
Mar 29, 2016
One of California’s largest senior living operators is planning changes in the wake of Gov. Jerry Brown’s March 28 announcement of a deal that will make the Golden State the first to commit...
Speaker shares tips to prevent and address bullying in senior living
By
Lois A. Bowers
Oct 10, 2018
If the response of attendees at a Tuesday session at the AHCA / NCAL annual meeting is any indication, bullying is prevalent in senior living.
From skilled nursing to assisted living to another ‘true shift in the industry’
By
Lois A. Bowers
Oct 23, 2018
Juniper Communities CEO Lynne Katzmann talks about how she grew her business, and where yours may be heading. And worm farms.