Tales from a mystery shopper: 3 avoidable mistakes community sales teams make
By
Jackie Stone
Aug 26, 2024
Not all mystery shopping experiences go well. Here are three mistakes made by sales team members and some very real quotes to go with them.
Improving employee onboarding key to engaging, motivating, retaining caregivers
By
Kimberly Bonvissuto
Aug 26, 2024
Employee retention begins with onboarding and training, but onboarding standards for the health services industry — including senior living — don’t look great, according to industry experts.
Workforce shortages in the healthcare industry are nothing new. But even with creative incentives and initiatives, continuing care retirement / life plan communities continue to struggle to recruit and...
Migraine in women not linked to risk for Parkinson’s disease
Aug 22, 2024
No associations were seen for migraine with aura, migraine without aura, or history of migraine in a cohort of middle-aged women.
Senior living industry celebrates decision overruling FTC’s noncompete ban
By
Kimberly Bonvissuto
Aug 22, 2024
A federal judge’s decision to strike down the Federal Trade Commission’s ban on employment noncompete agreements is being celebrated by the senior living industry, among other business and employer...
Judge’s ruling a double victory for senior living
By
John O'Connor
Aug 22, 2024
Senior living operators might want to send U.S. District Judge Ada Brown a thank you note.
Putting families first: Ethical practices in senior living placement
By
Angela Olea
Aug 22, 2024
The senior living referral industry plays a crucial role in helping families navigate the complex landscape of care options for their loved ones. Recent scrutiny, however, has highlighted the need for...
New updates to OSHA’s Hazard Communication Standard in effect
By
Kathleen Steele Gaivin
Aug 22, 2024
Updates to the Occupational Health and Safety Administration’s Hazard Communication Standard (HazCom) went into effect last month, with a compliance deadline set for 2026.
Even low-risk alcohol consumption ups mortality risk in older adults
Aug 21, 2024
High-risk drinking was tied to higher all-cause, cancer and cardiovascular mortality.
Better physical health, higher education lowers an assisted living resident’s risk of transfer to a...
By
Kimberly Bonvissuto
Aug 21, 2024
Better physical health and a college education are among the leading factors that could lower an assisted living resident’s risk of transferring to a nursing home later in life, according to new study...