illustration of a face
illustration of a face
(Photo: Getty Images)

As artificial intelligence becomes increasingly integrated into tools used by senior living and care providers, its uses can be broadly placed into two categories: data analysis and automating routine work.

Some of the best new AI tools that long-term care providers should be aware of include the newly expanded Microsoft 365 Copilot and the website scena.ai, according to a new brief guide on AI from LeadingAge. 

The latter was used to generate the opening video at LeadingAge’s conference. 

“At its core, generative AI is a subset of AI that focuses on creating content, whether its text images, music or entire virtual worlds,” a digital avatar told the crowd. “With the right application, generative AI can assist in aging services.” 

Although many of those AI tools, and their applications, have been available widely for months, organizations such as LeadingAge have been working to advance adoption of them, because the long-term care industry often lags behind other sectors in onboarding new tech, many healthcare experts have noted

Coming into this year, staffing shortages remain an ongoing issue for providers, so the more administrative tasks an organization can devote to AI, the more existing staff members and caregivers can focus on resident care.

As for data analysis, AI’s predictive power, which can help predict and prevent falls, was seen as one of the most promising tech innovations in LTC, according to a recent podcast panel fora recent McKnight’s Long-Term Care News Market Leaders podcast that included American Health Care Association / National Center for Assisted Living President and CEO Mark Parkinson.

Older adults themselves may be more open to AI being used in their healthcare systems, or at least accept its presence, a recent report found.

In addition to listing some AI tools and providing a broad overview, the recent LeadingAge post also listed several AI guides for organizations to review, including a report from NetHope and a recent research study published in JMIR Aging.