Des Moines, IA-based Life Care Services is one of just 57 employers nationwide and the only senior living company to earn a 2023 Gallup Exceptional Workplace Award, the company announced last week. This is the first time LCS has been selected for Gallup’s invitation-only award.

As employers have worked to regroup after the pandemic, “a subset of companies across multiple industries and geographies made adjustments and built cultures that thrive in the new work environment,” according to Gallup.

“This award is a tremendous honor because it places LCS among an elite group of employers who have been recognized for their exceptional organizational engagement and culture,” Monica Friedman, LCS executive vice president and chief human resources officer, said in a statement. “Our culture has helped to attract some of the top talent in our industry. We are thankful that Gallup — and our employees — recognize LCS as an employer of choice and extraordinary place to work.”

Key attributes of an exceptional workplace, according to Gallup, boil down to these essentials: 

  • Engagement is foundational to the organization’s culture.
  • The organizations navigate hybrid work arrangements with transparency.
  • Leadership understands and taps into the power of meaningful conversations to deepen relationships.

Life Care Services became the first and only senior living company to rank first in customer satisfaction for four consecutive years among senior living providers as of the J.D. Power 2022 U.S. Senior Living Satisfaction Study.