illustration of a face
illustration of a face
Epic’s new “Partners and Pals” program involves adding new AI-driven clinical notation tools. (Photo courtesy of Getty Images)

With a general consensus that artificial intelligence’s biggest influence on healthcare could be to aid with administrative tasks, one industry giant is continuing to expand such AI uses.

Healthcare software company Epic is now partnering with Emory Healthcare and Abridge to deploy the latter’s tool for clinical documentation and health records, the company announced recently.

The agreement is part of Epic’s “Partner’s and Pals” program that is being rolled out at the company’s annual conference in Verona, WI, this week. 

As Epic expands its reach within healthcare — including many senior living providers — it also is working to bolster its AI capabilities. 

The company announced an expanded deal with Microsoft this week to add new AI technologies to its system, from note summarizing to data exploration. 

Despite the hype around AI, the senior living and care space has been slower than other healthcare sectors in adopting the technology, some experts note. 

Some of Epic’s focus on older adults in past years has included a 2021 study on overprescribing medications — at the time, the research found one in five older adults were taking a medication they didn’t need — and adoption of STEADI falls prevention tools.

Epic and Microsoft have been collaborating extensively over the past few years. Earlier in 2023, the companies had announced that Epic would be integrating Microsoft’s Azure OpenAI Service into its platform.

Microsoft’s automated documentation services are proving popular of late with digital healthcare companies. In addition to the new Epic agreement, telehealth provider Teladoc also recently announced it is adding Microsoft’s services for its Medicare beneficiaries.