As home health providers grapple with challenges such as workforce shortages and reimbursement pressures, the need for innovative solutions is clear. BAYADA Home Health Care, a nonprofit organization, has addressed those headwinds by making internal improvements — upgrades to its operations, technology and strategy. Mike Johnson, BAYADA’s practice president for home health and chief researcher for home care innovation, told McKnight’s Home Care in a Newsmakers podcast that the company’s efforts have led to greater success and stronger connections with the patients it serves.

This podcast originally appeared on McKnight’s Home Care.