Artificial intelligence has been used successfully in senior living and nursing homes to improve staffing efficiencies by eliminating repetitive tasks like note taking and administrative work. However, AI is likely to disproportionately replace jobs typically held by women, according to a new study.
Human resources analytics firm Revelio Labs found that, based on gender breakdown, many jobs likely to be replaced by AI, including bill and account collectors, payroll clerks and executive secretaries, are generally held by women. This impacts senior living, as well, as women hold about 90% of jobs in the long-term care sector, research shows.
Senior living has used AI as a tool to solve its staffing crisis. The increased use of contracted workers fueled a 20% growth in labor expenses in the healthcare system from March 2022 to March 2023, and healthcare organizations now spend 91% more on contracted labor than they did before the COVID-19 pandemic, according to a report by consulting company Kaufman Hall.
In senior living, ChatGPT is replacing language-based tasks such as charting and filling out patient forms. A recent study estimated that 40% of healthcare working hours could be augmented by using AI, and 42% of companies want to make a large investment in ChatGPT in 2023. Half of healthcare organizations plan to use ChatGPT for learning purposes, with more than half planning pilot cases this year, the report said. With AI-based ChatGPT’s abilities to search, review and summarize large chunks of data quickly, the technology is likely to take over such repetitive jobs.
Over time, AI could impact high-wage occupations more than non-traditional manufacturing jobs, according to Revelio Labs.“Moving forward, providing retraining opportunities will be key for women to navigate the evolving job landscape,” Hakki Ozdenoren, economist at Revelio Labs, said. “By doing so, we can capitalize on the potential of AI while leveraging their valuable skills and expertise.”
